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Emergency Services
EMERGENCIES: DIAL 911
Police
Big Flats Police services are provided by the Chemung County Sheriff’s Department and the State Police. In an emergency, ALWAYS DIAL 911 and the appropriate department will be dispatched.

Fire
Big Flats Fire services are provided by several regional volunteer fire departments. In a fire emergency, ALWAYS DIAL 911 and the appropriate fire department will be dispatched.

Medical Services


More Emergency Information
![]() Poison Control 1–800–222–1222
Domestic Violence Hotline (607) 732–1979
Drug Hotline (607) 737–5603
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Terrorism Protection and Information
1–800-BE-READY
Federal Emergency Management Agency
FEMA Region II
26 Federal Plaza, Suite 1307
New York, NY 10278–0001
(212) 680–3600
Flood Mitigation Program
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Sanitation and Recycling
The Town of Big Flats does not offer any sanitation services. Sanitation is handled by local garbage haulers. Local providers are:
County Law requires residents to recycle.
The Chemung County Landfill is located in Lowman, New York, approximately 10 miles east of Big Flats on Interstate 86.
Zip Codes and Post Offices
The Town of Big Flats is serviced by six different Post Offices in surrounding towns with six different zip codes, causing great confusion to local businesses and residents who have a postal address for Elmira, Horseheads, or Corning, but are physically located in Big Flats. Residents and Businesses in Big Flats should confirm their postal address with the US Postal Service to prevent mail from being delayed.
»Click here to view Zip Code map
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Big Flats Main Office
471 Maple Street
Big Flats, NY 14814
(607) 562–3159
Zip Codes: 14814
Lobby closed 1–2pm on weekdays
Horseheads Post Office
624 Tuttle Avenue
Horseheads, NY 14845
(607) 739–0371
Zip Codes: 14845
Corning Southside Office
129 Walnut Street
Corning, NY 14830
(607) 962–6223
Zip Codes: 14830
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Elmira Heights Branch Office
209 E 14th Street
Elmira, NY 14903
(607) 733–7502
Zip Codes: 14903
West Elmira Office
103 Hoffman Street
Elmira, NY 14905
(607) 734–8736
Zip Codes: 14905
Pine City Main Office
1565 Pennsylvania Avenue
Pine City, NY 14871
(607) 734–2558
Zip Codes: 14871
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For current information and services, check www.usps.com
Elections and Poll Information
Locations
Voters in the Town of Big Flats vote at the designated polls for the district in which they reside. There are 3 polling locations:

If you are unsure which District you live in or the location of the polls, use the Election Districts Map. »View the Election Districts Map
The Town of Big Flats is looking for people interested in working as an Election Inspector for Town of Big Flats election sites. If you are interested in obtaining more information about becoming an inspector, please contact the Chemung County Board of Elections at (607) 737–5475 or the Town Clerk’s Office at (607) 562–8443 x201. All Election Inspectors are provided with compensation for training and days they work
Flood Information

The Chemung River and several creeks pose possible flood hazards to residents in the Town of Big Flats. While Big Flats residents shouldn’t fear flooding, they should always be prepared in case it should happen.
For information on flooding and flood risks in Chemung County, what to do in a flood emergency, and how to prepare your home and valuables:
- Visit www.highwater.org.
- Visit www.chemungriverfriends.org and become familiar with the Chemung River.
- Pick up flooding pamphlets in Town Hall.
- Talk to the Building and Planning Department.
- Consult your homeowner’s insurance agent.
The Building and Planning Department has the official Flood maps for the Town of Big Flats.
Local Media
Television
Radio
Newspapers



